LGOWatch
The Ombudsman considers that he can decide at his
absolute discretion what is meant by the word 'injustice'
as used in the Local Government Act 1974, and can
simply choose to discontinue an investigation, (in
2003/4, he reported 2,814 cases (21.7%) as
'Ombudsman's discretion not to pursue complaint').

He only agrees to investigate a complaint if he
considers, at his absolute discretion, that  there has
been 'significant' or 'material' injustice caused to the
complainant, even though the Local Government Act
1974 simply refers to 'injustice'.