| Of the 11,369 complaints submitted that he said he could investigate in 2004/5, the Local Government Ombudsmen in England reported that only 195 cases (1.7 %) represented maladministration by local government. There were however a further 2,875 cases (27%) of maladministration that he reported merely as 'local settlement'. Maladministration with injustice had occurred in all these cases, either because the LGO has found it according to his published definitions, or else because the council had changed its mind during the investigation and voluntarily offered a remedy after previously rejecting the complaint. This means that for every case of local government maladministration that the Ombudsman reported in 2003/4, there were by his own admission 13 cases of maladministration that he did not report as such. There are of course in addition the many valid complaints of maladministration that the LGO rejects because of his pro-council bias. If the Ombudsman does not report a case as maladministration, neither will the media, sparing local councils the kind of media attention that upholds democratic accountability and ensures transparency. The Local Government Ombudsman is surely the Council's best friend. (In 2003/4, there were 11,600 complaints submitted that the LGO said he could investigate, and he reported that only 180 cases (1.6 %) represented maladministration by local government. There were however a further 3,368 cases (29%) of maladministration that he reported merely as 'local settlement'. There is suspiciously little change in LGO Report statistics from year to year.) |